Our shopping cart system applies shipping rates to your total at check-out. We charge a flat rate of $12.99 CAD for all products destined for North America, which means the more you buy, the more you save. Note that select over-sized or over-weight items will not qualify for flat rate shipping. Sometimes select products add substantial weight to a shipment or may need to be shipped in a special box on their own. Products that do not qualify will be clearly marked on our website.
*FREE shipping option! Any US orders over $200 enjoy no shipping fees.
*$3 store hold option! All customers local to our retail store in the Vancouver area can pick up orders at our retail store for a small pickup fee. Any orders over $200 enjoy no pickup fees.
We do not accept wholesale orders and reserve the right to cancel any orders that are purchased for commercial / retail distribution.
For our shipping, we use Canada Post Expedited Service for all packages destined for Canada and USPS with delivery confirmation for all packages destined for USA. International orders ship out using USPS priority international or First Class International at a rate determined by address. Please review the shipping cost before committing to purchase. First Class packages do not have any tracking or insurance. Insurance can be added to any order by email request to support@a3ugundam.com
If you want your item(s) shipped to you faster, we can quote a faster method of shipping if you leave us a note in the comments section when making your purchase.
All Flat Rate Shipping fees DO NOT include insurance. If you wish to purchase extra insurance with your package there will be an aditional cost to your order. Please contact us at support@a3ugundam.com to discuss any extra shipping options. Once a package has left our facility, A3U Gundam is not responsible for any damages or loss that may occur to your packages as we have no control over the carriers actions. If you have purchased additional insurance for your items, please notify us of any issues with your shipment immediately, so that we can help you to start a claim with the carrier.
A Tracking number is provided with all shipments from A3U Gundam. This number will be sent to you via email and if you have an account on a3ugundam.com you will be able to access this information from your accounts tab.